About us

We pride ourselves in providing quality care services to adults of all ages in the comfort of their homes. We’re able to provide bespoke packages of care tailored to meet individual needs within the clients own home.

Quality Care Solutions

We believe that care matters and we are committed to providing the highest quality home care so that our clients can remain in their own homes.

We source highly experienced, capable, and empathetic candidates who have the expertise as nurses and healthcare assistants/support workers. We train our team to work professionally, ethically and committedly to offer the highest standard of personalised and individualised care in diverse work environments.

We hope to make a positive difference in the lives of the many vulnerable people who are seeking compassionate care to continue living in the comfort of their own homes.

Our Values

With kindness and compassion, our highly-trained and trusted team deliver tailored programmes for ALL needs from companionship through to complex health requirements.
Our Energy and enthusiasm enables your family member to be as independent as they can be, staying safely in the comfort of their own home.

AIMS & OBJECTIVES

Safe, Effective, Caring, Responsive and Well-led

To involve service users in the planning of their own care.
To have all service users’ needs, physical and emotional, accepted and supported.
To ensure quality is maintained throughout the business, from recruitment to providing effective services for domiciliary care and other health care facilities with the help of quality assurance audit tools.
To work collaboratively with partner agencies to develop bespoke packages for our service users.
To encourage clients who use the service and their families to provide comments and suggestions to continue to improve the quality of care.
To attract and empower an ever-increasing number of applicants to apply in the organisation.
To understand our incidents, complaints, compliments and respond in a timely manner.

To create a talent pool of candidates and support a culture continues personal development.
To identify and prepare potential job applicants who will be appropriate candidates.
To evaluate the effectiveness of various recruiting techniques and sources for all types of job applicants.
Having all service users needs, physical and emotional, accepted and supported.

A member of the South East Focus Care team has been looking after my mother since the middle of October 2023. She has consistently been considerate and kind in her care. The backup from the office and from the support staff who have been in to provide relief for the regular care has been professional and sympathetic to me. Re

Sarah E (Daughter of Client)

Southampton

The carers were compassionate, professional, gentle, trustworthy and cheerful. Very good timekeeping, informing us of any small changes, special attention to skin and the risk of bed sores. Also respectful of client, even when unresponsive. We can not recommend them highly enough!

D S (Daughter of Client)